Public Folder HelpDesk for Outlook

Saturday, January 3rd, 2009

Click to enlarge Public Folder HelpDesk for Outlook 10.0 Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets [...]

Posted in Business & Finance, Business Application | No Comments »

Razor helpdesk 10U -10U

Tuesday, December 18th, 2007

Click to enlarge Razor helpdesk 10U 3.1.11-10U With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your business IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and “faults”, keep people informed, get notified of changes, generate reports, [...]

Posted in Business & Finance, Project Management | No Comments »